Terms and conditions for purchasing and playing the game(s) and using the CluePursuitlive Website

  1. WEBSITE USE AND SECURITY

1.1. The website www.cluepursuitlive.com is owned and operated by Escape Quest LLC. The company holds the right to amend or vary these Terms and conditions including any of the contents of the website from time to time at its sole discretion without prior notice.

1.2. The terms apply to the use by any visitor of the CluePursuit Website and should be read carefully before any use.

1.3. CluePursuit does its best to supply you with the most current and accurate information on its website.

1.4. The CluePUrsuit website is for your personal and non-commercial use. You may not modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer or sell any information obtained from this website.

1.5. You are not permitted to link to or use all or any part of the CluePursuit website for any purpose which is fraudulent, unlawful, defamatory, harmful, obscene or objectionable.

1.6. You accept that the Internet is not fully secure. CluePursuit will take all appropriate steps to protect the security of any payment card information though CluePursuit shall not be liable for any damage that you may suffer as a result of the loss of confidentiality of any such information.

1.7. CluePursuit shall not be liable to any person for any direct or indirect, consequential or incidental damages, including (without limitation) lost profits or revenues, loss of opportunity, costs of replacement goods or services, loss or damage to data or business interruption, arising out of any use of the website.

  1. GENERAL

2.1. Nothing in these terms and conditions is intended to affect your statutory rights.

2.2. The game is designed for a team of 3-5 people per room.

2.3 The trade marks and logos displayed on the website are the property of CluePursuit. You are not permitted to use these without the prior written permission of CluePursuit and you accept that any such use may constitute an infringement of the relevant proprietor’s rights.

2.4. These terms and conditions and any contract concluded incorporating these terms and conditions shall be governed by USA law and all disputes shall be submitted to the exclusive jurisdiction of the United States courts.

2.5. All the terms of any contract are included or assigned to within these terms and conditions.

2.6 CluePursuit’s website may contain hyperlinks to third party websites. The operation of those websites is out of CluePursuit’s control and you use them at your own risk.

2.7. CluePursuit collects and stores your personal details without disclosing it to any 3rd party and is dedicated to ensure that the privacy of your personal information is protected.

2.8. CluePursuit recommends teams to arrive on time, not earlier than 15 minutes and not later than the beginning time of the booking.

2.9. Due to the nature of the game no recordings or photos can be taken inside the room.

2.10. CluePursuit expects the visitors not to disclose any details of the game directly or indirectly to the public.

2.11. CluePursuit may contact you from time to time with offers and promotions via email or phone.

2.12. CluePursuit is entitled to charge the guests for any damage, which is intentional or caused by misuse of items.

2.13. While on our premises, you must ensure to conform to our codes and regulations, adopt proper standards of behavior, and cooperate with our employees having security responsibilities.

2.14. CluePursuit doesn’t tolerate any kind of bullying or harassment towards its employees.

  1. BOOKINGS

3.1. The only language available for the conclusion of a contract online is English.

3.2. Only person(s) who are at least 18 years of age are permitted to book a room.

3.3. It is your responsibility to check that any games issued to you are accurate.

3.4. Any purchase of Game is only valid when processed by CluePursuit.

3.5. If you wish to transfer your Game(s) into someone else’s name, you must contact CluePursuit by either email or telephone at least two hours before the start of the game. CluePursuit may refuse this facility.

3.6. Games may not be transferred or resold for commercial purposes or at a premium. If a Game is transferred or resold in breach of this condition, the bearer of the Game or the person claiming the right to attend the event will be refused admission to the game.

3.7. You are entirely responsible for entering your details correctly on the Online Booking Form.  By submitting an Online Booking Form you warrant to CluePursuit that all details supplied by you are true and accurate.

3.8. You receive the confirmation of your booking via email or text, whichever choice you choose at booking.

3.9. Online bookings can only be made up to 90 days in advance, exceptions may be entertained if contacting CluePursuit via email or phone.

3.10. A booking becomes a no-show and entry will be declined if the team is late 30 minutes or more. In such a situation the money is not refundable and the booking is not changeable.

  1. PRICE AND PAYMENT

4.1. The price of a game is stated on the CluePursuit website of the Booking section.

4.2. The price is set according to number of people in a room (maximum 8 persons) and to the timing of the week.

4.3. Bookings can be made online on the CluePursuitlive.com website. If you are unable to make them via the website you can make one via the phone for a $5.00 service charge.

4.4. Any major credit or debit card will secure a payment online. To use PayPal, you can book by calling or emailing the CluePursuit location and we will send you an invoice but there will be a $5 service fee.

4.5. Full payment is required at the time of booking.

4.6. CluePursuit is a live event so once the booking is confirmed,  refunds, cancellations or reschedules are not accepted.

4.7. In case less people attend the game than what booked, the price difference will not be reimbursed.

4.8. If more people attend the game than it is booked for (up to 8 persons a room) the price difference can be settled upon arrival to the game.

  1. CONTACT

If you need to contact Clue Pursuit ® you can do so using any of the following methods:

Springfield: 417-268-9668  or sgfinfo@cluepursuitlive.com or our facebook page Clue Pursuit SGF

KC-816-492-6537 or check out our facebook page!

  1. SAFETY AND ENJOYMENT

6.1A Each Clue Pursuit player will be instructed before their game by their assigned local GameMaster. After learning the rules of the game, each player will participate in the game at their own risk.  Clue Pursuit is not liable for any (personal or equipment) damages caused by game room misuse or not following the rules described before the game.

6.1B  Persons who refuse to obey rules or act with rough behavior which results in damage to our props or our building may be charged up to $100USD in repair/replacement fees.

6.2. If you are late for more than 30 minutes of the original time of your booking, the reservation becomes a no-show automatically and you won’t be able to start your game. To re-book another slot must be of your own expenses and according to current availability.

6.3. People under influence of alcohol or un-prescribed drugs might be turned away and their game stated as no-show.

6.4. People who choose to play under the influence of drugs and/or alcohol may be removed at any time from the game room without refund by not obeying the game rules or by causing disruptive behavior which affect the workings and/or functionality of our  game rooms.

6.5 Drinks and food may not be brought into the Game Rooms.

6.6. To be admitted you must confirm the full name of the booker and might be asked to confirm phone number and email address.

6.7. Children ages 9- 14 have to be accompanied by AT LEAST  1 adult per game. Children 5+ are an active team member and must be payed for to enter the room. Children under 5 are permitted but parents must be aware that they are responsible for the children and our rooms are not child-proof. Management discretion is final.

6.8. CluePursuit suggests customers to wear comfortable clothing for the game.